Pricing and offers
Softstream is priced as a done-for-you revenue recovery pilot, not a cheap tool that leaves the owner to build scripts, routing, and reporting alone.
Choose by coverage level
The middle option is intentionally close to the starter option because most HVAC teams need more than after-hours only once they see how many calls slip through during the day.
$500 setup
For owner-operated teams that mainly lose urgent calls when the office is closed.
$500 setup
The sensible step-up for teams that miss calls after hours and while dispatch is busy.
$1,000 setup
For teams that want broader answering, tighter routing, and more operational visibility.
Get the Revenue Recovery scope with setup included for June launch partners through June 30, 2026. Best for a team that wants a 3 to 5 day pilot without paying a separate setup fee.
Month-to-month after launch. No long-term contract is required for the pilot.
Setup fees apply to standard plans. The June Launch Partner Offer includes setup while the offer is active.
No revenue guarantee. Success is measured by qualified missed-call opportunities captured and routed to your team.
You can stop before the next billing cycle. Client-owned numbers, accounts, and customer relationships remain yours.
Best-fit pilot
Softstream is not pushed as a generic tool for every business. The pilot makes the most sense when daily call volume, urgent jobs, and missed-call windows are already visible.
The company gets regular inbound calls, not just occasional one-off inquiries.
No-cool, no-heat, after-hours, or same-day calls are worth capturing quickly.
Average booked jobs are high enough that a few recovered opportunities can matter.
Someone on the team can respond quickly when a qualified alert comes through.
How to judge ROI
We do not guarantee revenue. The right question is whether unanswered calls are creating a bigger leak than the cost of coverage.
At $500 per booked job, that is $4,000 in possible monthly recovered revenue.
One high-value recovered opportunity can cover the month if the team follows up fast.
During heat waves, the problem is not call volume alone. It is losing the ready-to-book caller.
Included in setup
We map the real customer paths and rules before calls go live.
The agent is built to collect details, stay accurate, and avoid risky promises.
We help you point no-answer, busy, or after-hours calls to the AI line.
Your team gets the key details without replaying every voicemail.
We test urgent, normal, messy, wrong-fit, and human-request scenarios.
We adjust based on the first real calls and your team's feedback.
Compare against your missed-call leak
Use your own missed-call estimate, average job value, and close rate.
